REDSKY IT has launched a service management software solution in the UAE to improve control and financial management of  the activities of contractors, building services firms and facilities management companies.

The Summit Service Management solution covers the wide-ranging needs of contracting operations, including public sector units working in the maintenance, building services and facilities management areas.
The solution can manage different types of activities, including high volume/low value contracts, low volume/high value contracts, proactive/scheduled and reactive maintenance contracts, small works contracts, total facilities management of buildings and estimating and the schedule of rates.
It is the only totally integrated service management system designed for the construction industry supply chain and which is delivered complete with a contract financial accounting suite and also estimating/schedule of rates, the company says.
Summit Service Management covers the whole service process starting at call centre management and quotation production and then it manages the allocation and dispatch of engineers or subcontractors to the maintenance job or site. It tracks the contract through to completion and final invoicing, offering a tightly integrated flow of data, starting with estimating, managing the client calls using the call centre solution, allocating prices using schedule of rates, controlling the contracts in the core financial suite and managing the ordering process using purchase order processing, stock and fixed assets. The whole data process is managed using one central database, the company says.